Our Methodology

Consultation

Our experienced insurance and automation professionals are available to review your present staffing, equipment, and operations. We listen to you and your staff to understand your unique requirements, business needs and goals. We prepare recommendations and action plans detailing how USSI can help fulfill management's short-term and long-term goals.

Installation Planning

The installation planning specialists at USSI ensure that the proper framework is in place for a successful and smooth system implementation. We carefully coordinate and map out an installation plan that defines the tasks to be accomplished, responsibilities of the involved parties, task schedule, and target completion dates.

Training

USSI’s experienced training staff will set up a model office environment to safely and effectively train new system users. Even after the training needs have been met, clients still benefit from the model office environment by using it to test out new products, systems, and procedures.

Installation Support

USSI’s installation technicians ensure that all necessary equipment is installed, operating systems are configured properly, application software is installed, and that new system users are trained on operational and back-up procedures.

Conversion Assistance

USSI can assist you in converting your data files from your old systems, allowing you to maintain your important customer history and continuity of information.

Program and System Modifications

There are no cookie-cutter solutions. USSI Account Representatives work with you to provide any customization and tailoring necessary to support your unique business requirements. As your business changes and grows we will continue to provide program updates and enhancements as requested.

Internet Services

Let USSI’s web design team help your company take full advantage of the Internet. We offer solutions that include web design, interaction with existing databases, and continual technical support. More details about this service are available at www.ussi-e-solutions.com

Maintenance and Support

Complete support service packages are available for every USSI solution. Clients enjoy toll-free telephone support and electronic customer support. The USSI technical support staff members are experienced, attentive, and provide fast resolutions of reported issues.

Talk to an Insurance Software Expert